Frequently Asked Questions


When will you notify me?

When opted into text message notifications, we will alert you whenever you have a new message, new appointment, or video conference starting.

Do standard messaging rates apply?


How do I stop receiving notifications?

Reply STOP at any time.

How do I resubscribe?

Reply HELP to a previous message or adjust your Notification settings in the Account section. 

How do I change my phone number?

Your phone number can be updated in the Notification settings in the Account section.