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TeleDent Support

Here are support resources for getting comfortable with TeleDent. You will find guides explaining the Local App and Cloud aspects of TeleDent along with some videos showing step by step tutorials.

TeleDent Local App Guide

The TeleDent app is a Windows application that makes patient data collection quick and easy. Here is a guide that walks you through the interface for the Local App.

TeleDent Cloud Guide

TeleDent allows for exam data review and creation through any browser. Here is the guide that walks you through the Cloud interface.

VIDEO 1 CREATING EXAMS IN TELEDENT LOCAL APP

VIDEO 2 MANAGING PATIENTS IN TELEDENT LOCAL APP

VIDEO 3 SYNCING THE TELEDENT LOCAL APP

VIDEO 4 VIDEO CONFERENCING TELEDENT LOCAL APP

VIDEO 5 TELEDENT CLOUD DASHBOARD OVERVIEW

VIDEO 6 TELDENT CLOUD VIDEO CONFERENCING

Frequently Asked Questions

 

Can I use the MouthWatch camera for insurance claims?

Yes. MouthWatch images can be printed and included with claim submissions to support relevant types of insurance claims.

Is the camera waterproof?

The camera uses a sleeve to provide a waterproof barrier. The camera should not be washed but can be wiped down with aisopropyl alcohol wipe. We think a sleeve system is safer and better for clinical hygiene than cameras that have to be sterilized directly.

What is the focus-free feature of the camera?

The MouthWatch intraoral camera has a fixed focal distance of 4mm – 45mm, which is optimal for detailed imagery of one or several teeth, Because of its small size and close focusing range, the MouthWatch camera can easily capture images of rear molars as well.

What are some examples of how to best use the camera for my practice?

We love this question! In fact, you can sign up for a free email walk through of best use cases. They include: how to promote co-diagnosis, how to avoid insurance claim delays, using before and after images with patients, and many more.

What is your return policy?

Shop MouthWatch with confidence. We offer a no-risk, satisfaction guarantee for 30 days from the date of receipt. If you’re not happy for any reason, let us know. We’ll issue a return shipping label and refund. There is no restocking fee on intraoral camera orders. Any ExamTab orders will be subject to a 15% restocking fee if returned within 30 days from the date of receipt.

How are cameras shipped?

Orders are shipped within 24 hours of receipt. The cost of shipping is displayed during checkout, and is usually $12 for FedEx Ground to most US locations.

Have other questions?