Care Connected. Care Delivered.

Why Teledentistry for Specialists?


Dentists refer more often to specialists who accommodate patients in their schedule, are timely on their follow-up, who treatment plan collaboratively, and who establish a relationship with the patient.


Incomplete or delayed clinical data transferred during the referral process can be eliminated with the right teledentistry system.


A typical “business card” referral puts the burden for followup on the patient and has almost a 50% drop-off rate. Use real-time consults while a patient is still in the GP’s chair to drive higher appointment booking rates. 


Treatment planning between busy providers via video conferencing and screen sharing makes better use of everyone’s time.

Examples of Teledentistry in Collaboration

GP refers patient to a periodontist for implant placement

Patient is uncertain and anxious when they hear they may need an expensive implant. On a quick video consult with the periodontist, the dentist and GP can discuss live intraoral images, speak directly to the patient and explain the next steps in treatment. Their calming manner and expertise on the video call, together with the cursory live examination, puts the patient at ease and committed to the next step. The relevant clinical data such as radiographs, patient contact information and health history is shared immediately, and the patient is ready to schedule an appointment while still in the chair. The dentist and periodontist can have a quick, private sidebar at any time to discuss the treatment plan, including how the hand-off will work when the patient returns to the GP’s for the restoration.

Pediatric dentist refers to an orthodontist

While the patient’s guardians are available during the pediatric visit, they can hear the orthodontist describe the need for orthodontics, and what kind of options are available. The patient will get to see the orthodontist face-to-face and be prepped for the improvements coming to their smile. The pediatric dentist now refers more often to the orthodontist who takes the time and effort to put teledentistry in place to improve patient connection, relationship building, and treatment conversion. More advanced teledentistry even allows the orthodontist to consult with the patient at a time and place convenient to them, rather than always requiring an appointment in the office.

An ENT physician needs to refer to an oral surgeon for significant restoration

The patient has facial trauma that requires a series of treatments and care provisions. The ENT may need to coordinate with the oral surgeon prior to multiple surgical procedures to align care outcomes. The ENT’s hospital is using an EHR that does not align with dental care needs, and clinical data transfer is difficult. Through teledentistry, all imaging and clinical data is accessible in real time and streamlined for secure sharing.  

GP refers to an endodontist for a root canal, prior to other restorative work

About 85% of patients to endodontists come from referrals. And GPs feel that a good working relationship with a trusted endodontist can be crucial to their success. GPs are looking for partners in care, and to work with an endodontist who communicates and sends clinical updates on time. In this scenario, the GP and endodontist connect to look at clinical data together and to assess case difficulty and discuss treatment timeline so that restorative work can happen within 30 days of the root canal procedure. They further discuss pain management options that the GP can discuss with the patient prior to the procedure.