Awareness of teledentistry has grown throughout the COVID-19 pandemic as practices look for ways to stay open and serve patients while reducing risk of exposure. While implementing teledentistry can provide no-risk care by eliminating direct contact, it also has wider use cases and long-term practice benefits that include increased revenue, reduced cost, and greater efficiency.
“In today’s post-pandemic world, combining in-patient care with teledentistry just makes good business sense.”
Margaret Scarlett, DMD – in Teledentistry ROI whitepaper
In a whitepaper written by Dr. Margaret Scarlett for the ADA, Dr. Scarlett makes the case for the ROI of teledentistry post-pandemic and provides an overview of several key ways practices can successfully use teledentistry.
Using example calculations, modeled on one of several use cases for teledentistry, Dr. Scarlett makes a strong case supporting teledentistry’s ROI potential. After reading the whitepaper, practices will also be able to calculate their own sample ROI with the model she uses.

About Dr. Scarlett, DMD
Dr. Margaret Scarlett, DMD is an internationally recognized dentist, author, and pandemic disease expert. Retired from the U.S. Public Health Service after 20 years, Dr. Scarlett has provided expert guidance on infectious and chronic diseases for the Secretary and Surgeon General of the Department of Health and Human Services, the Centers for Disease Control and Prevention (CDC), the World Health Organization, the U.S. Department of State, global ministries of health, international dental schools and consumer health companies. First author of CDC’s original infection control guidance for dentistry and a practicing dentist, Dr. Scarlett provides consultation and support to expand evidence-based dental practice and innovation.