In 1989, Gastonia, North Carolina saw the birth of Kintegra Health as a response to a pressing
issue: an uninsured population heavily relying on emergency departments for primary care.
Since then, Kintegra’s core mission has been to offer all patients comprehensive healthcare
services, including crucial dental care, regardless of their financial status.
Addressing Healthcare Disparities
Dealing with a patient base where more than half are covered by Medicaid, alongside self-pay
and privately insured folks, Kintegra faced a big challenge. They needed to provide high-quality
yet affordable care to those without adequate coverage. This became an even bigger challenge
during the COVID-19 pandemic, pushing Kintegra Health to think outside the box and find new
ways to enhance its healthcare services.
Innovating Amidst Crisis
In 2020, amidst the pandemic’s upheaval, Kintegra Health embraced a transformative step by
integrating MouthWatch Intraoral Cameras into their workflows, marking a pivotal moment in
their commitment to innovative healthcare. This initiative found its roots in their mobile dental
units, championed by dedicated public health hygienists who recognized the potential of
integrating intraoral imaging into their services.
The introduction of MouthWatch Intraoral Cameras significantly enhanced the efficiency of their
diagnostic processes. The images taken with MouthWatch Intraoral Cameras helped to facilitate
near-real-time communication between dental and medical providers, closing the loop on patient
referrals and expediting access to care, especially for patients in acute pain.
Revolutionizing Patient Care
The integration of innovative solutions across their teams sparked a transformative shift in
Kintegra Health’s approach to patient care. These advancements not only optimized their
workflow but also aided in enhancing communication between medical and dental professionals
through clear intraoral images. This transformation underscores Kintegra’s unwavering
commitment to providing comprehensive healthcare to all, regardless of location and financial
constraints.
As a federally qualified health center, Kintegra Health stands as an exemplar for healthcare
institutions, setting the benchmark for accessible and holistic healthcare provision. Their
integration of MouthWatch cameras into their workflow serves as a testament to the power of
innovation in revolutionizing patient care and breaking down barriers to healthcare access