Optimizing In-Office Visits Through Teledentistry

In a special report released by Dr. Paul Glassman, he described how dentists can use teledentistry to optimize productivity and lower the risk of disease transmission during COVID-19.

Provider Advantages

Teledentistry can help the provider contact patients, consult with patients and other providers, and triage dental emergencies. Using teledentistry communication tools providers can explain appointment procedures and send consent forms to the patient prior to the in-person appointment. Providers may also elect to have patients wait in their cars, then call or text them when the dental team is ready, bypassing the reception area. This reduces the time of in-person appointment, therefore lowering the risk of disease transmission. Most follow-up appointments that the patient may need can be done through teledentistry communication.

Patient Advantages

Teledentistry allows patients-of-record and patients currently without a dentist to connect to a dental care provider. This connection of patients with dental concerns to dental providers keeps patients out of emergency departments, freeing up medical providers to care for medical concerns during the COVID-19 pandemic. Additionally, reducing the patient’s time in the dental office reduces the chance of disease transmission.


As a provider, we know you want to respond to your patients’ needs during this unprecedented time. TeleDent can help your practice navigate the challenges of COVID-19 and beyond. With a proven cloud teledentistry platform focused on connecting to patients and your care team, your practice can operate virtually. You can learn more about TeleDent here.

Download the full report by Dr. Glassman using the button below

Dr. Paul Glassman DDS, MA, MBA is Professor and Associate Dean for Research and Community Engagement at California Northstate University, College of Dental Medicine. He is a member of the MouthWatch Covid Advisory Team.